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The Culture of Caring is the heart and soul of Volunteers in Medicine.  It treats each volunteer and patient with the dignity, compassion, and respect they deserve.

Marco came to the United States from Italy. When he arrived, he spoke very little English. He knew he needed to see a doctor, but was apprehensive. A friend insisted that all he needed to do was go to Bergen Volunteer Medical Initiative (BVMI).

Mary Granholm, BVMI’s staff nurse practitioner, vividly remembers Marco’s first visit. “He was scared at first, and so relieved to find that he could see a doctor who spoke his language.”  Marco has now been a patient at BVMI for several years. He and Mary have an easy rapport, and frequently banter back and forth – Mary in Spanish and Marco in Italian.

It doesn’t matter what language you are speaking:
kindness, love, and respect are universal.

Learn more about the Culture of Caring from this video by the Bergen Volunteer Medical Initiative (BVMI), a VIM clinic in Hackensack, New Jersey.


Culture of Caring - BVMI logo